Service Agreement By partnering with Callonization, you agree to our specialized service terms. We provide professional business support, including call center and lead generation services, based on the package selected.
Operational Overheads & Billing Our services are designed to reduce your operational costs by providing expert remote teams. Billing cycles and payment terms are defined in your specific service-level agreement (SLA).
Confidentiality Both parties agree to maintain strict confidentiality regarding business strategies, client lists, and proprietary technology used during the term of service.
Liability While we strive for 100% uptime and 20% faster response rates, Callonization is not liable for indirect losses resulting from third-party technical failures beyond our immediate control (e.g., global internet outages).
Termination Either party may terminate the service with a prior notice period as specified in the individual contract to ensure a smooth transition of operations.